Mall of the Emirates Careers: Mall Management & Retail Jobs

Mall of the Emirates is one of the most famous malls in the world, home to over 630 brands and the iconic Ski Dubai.

For job seekers, MOE is a goldmine, but you need to know who signs the paycheck. A Concierge at the Information Desk is an employee of Majid Al Futtaim. A Sales Associate at Louis Vuitton is an employee of LVMH. A Barista at Starbucks is an employee of Alshaya Group.

The “MOE” Reality: Which Door to Knock On?

You must choose your path before applying:

Path 1: Mall Management (Majid Al Futtaim)

• The Employer: Majid Al Futtaim Properties.
• The Roles: Guest Service Agents (Info Desk), Mall Operations Managers, Security Managers, Leasing Executives.
• The Vibe: Corporate, structured, and stable. You work for the building.
• Where to Apply: Only on the Majid Al Futtaim Careers Portal.

Path 2: The Retail Groups (The Shops)

• The Employer: The massive retail holding groups that operate the brands.
• The “Big 5” Employers in MOE:
  1. Alshaya Group: Hires for Starbucks, Cheesecake Factory, Victoria’s Secret, H&M.
  2. Chalhoub Group: Hires for Level Shoes, Dior, Swarovski, Lacoste.
  3. Azadea Group: Hires for Zara, Massimo Dutti, Virgin Megastore, Paul Bakery.
  4. Al Tayer Group: Hires for Harvey Nichols, Armani, Bloomingdale’s.
  5. Apparel Group: Hires for Skechers, Tim Hortons, Aldo.

Path 3: The Anchor Tenants (Direct Hire)

• Apple: The Apple Store in MOE hires directly via the Apple website.
• Ski Dubai: Hires specifically for Ski Instructors and Guest Support (also under Majid Al Futtaim).
• Carrefour: Hires for supermarket operations (also under Majid Al Futtaim).

Latest Mall of the Emirates Vacancy List (2026)

Vacancies are split between Mall Admin and Retail Staff.

Mall Management (Apply via Majid Al Futtaim)

• Guest Service Associate: Manning the “Customer Service” desks. Handling lost & found, gift cards, and tourist queries. (Fluent Arabic/Russian is a huge plus).
• Mall Operations Officer: Walking the mall to ensure cleanliness, safety, and tenant compliance.
• Security Supervisor: Managing the security guards (who are often outsourced, but supervisors are direct).

Luxury Retail (Apply via Chalhoub / LVMH / Al Tayer)

• Client Advisor (Luxury): Working in the “Fashion Dome” (Gucci, Chanel). Building relationships with VIP clients.
• Beauty Consultant: Selling fragrance and makeup at Harvey Nichols or Sephora.

Entertainment & Dining (Apply via MAF / Alshaya)

• Ski Instructor: Teaching skiing/snowboarding on the indoor slope.
• Restaurant Manager: Managing high-volume dining outlets like The Cheesecake Factory or Din Tai Fung.

Salary & Benefits (Estimates)

Salaries vary wildly depending on whether you work for the Mall or a Shop.

Job Role	Employer	Estimated Monthly Salary (AED)
Guest Service Agent	Majid Al Futtaim	4,500 – 5,500
Sales Associate	Zara (Azadea)	3,000 – 3,800 (+ Comm)
Luxury Advisor	Gucci/Dior	12,000 – 16,000 (+ Comm)
Apple Specialist	Apple	7,000 – 9,000
Ski Instructor	Ski Dubai	9,000 – 13,000
Mall Manager	Majid Al Futtaim	35,000 – 50,000

Key Employee Perks:

• Mall Discount Card: Many staff working in MOE (regardless of employer) get a discount card for the food court and select shops.
• Transport: Most retail groups (Azadea/Alshaya) provide bus transport for junior staff.
• commissions: Shop staff rely heavily on sales commissions, which can double their basic salary in the Fashion Dome.

Eligibility Checklist

• Language: Fluent English is the baseline.
  • Russian / Mandarin: Essential for Luxury/Fashion Dome roles due to tourism.
  • Arabic: Essential for Guest Services and Mall Management.
• Availability:
  • Mall Shifts: You must work weekends and holidays (Eid/DSF). Shifts often end at midnight or 1 AM on weekends.
• Grooming: MOE is a premium destination. Appearance standards are higher here than in smaller community malls.

How to Apply Online?

You cannot apply to “Mall of the Emirates” generally. You must target the specific employer.

1. For Mall Management / Ski Dubai / Carrefour:
   • Visit majidalfuttaim.com.
2. For Fashion/Retail Jobs:
   • Chalhoub Group: chalhoubgroup.com (Luxury).
   • Alshaya Group: com/en/careers (H&M, Starbucks).
   • Azadea Group: azadea.com (Zara, Virgin).
   • Apple: apple.com (Select “UAE” -> “Retail”).
3. For Hotel Jobs (Kempinski / Sheraton MOE):
   • Visit the specific hotel brand careers page (e.g., Marriott Careers for Sheraton).

Scam Warning:

Be careful of ads on social media saying “Mall of the Emirates Hiring – Salary 5000 AED.” There is no central hiring for the whole mall. These are often scams. Always apply to the specific brand or group.